Shipping Policy
At MG Brothers, we aim to process and deliver your orders as efficiently as possible while providing a smooth shopping experience.
Order Processing
- Orders are generally processed within 24–48 hours after they are successfully placed.
- Processing may take longer during weekends, holidays, promotional periods, or times of high order volume.
- Once your order has been dispatched, tracking or shipping information may be provided where available.
Delivery Time
Estimated delivery generally takes 3–7 business days after order processing.
Actual delivery times may vary depending on the delivery location, courier availability, weather conditions, holidays, operational circumstances, or other factors outside our reasonable control.
Shipping Delays
While we make reasonable efforts to deliver orders within the estimated timeframe, MG Brothers cannot guarantee a specific delivery date.
If your order is delayed beyond the expected delivery period, please contact us with your order details so we can assist you.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information.
Incorrect or incomplete address information may result in delivery delays, additional shipping charges, or the order being returned to the sender.
If you notice an error in your shipping information, please contact us as soon as possible before your order is dispatched.